Hemel Hempstead

Assistant Lettings Manager

Office Based, Full-Time, Permanent
£26,000.00 - £30,000.00
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Who are they?

There reputation is paramount—excellent service and client care are at the heart of everything they do!

ABOUT THE ROLE AND KEY DUTIES

  • Oversee and manage the daily performance of the Property Manager, although they directly report to the Director of Property Management
  • Set daily expectations and goals for you and the lettings team within your office.
  • Meet and exceed the business’s targets.
  • Work alongside the sales team to generate new business leads.
  • Identify opportunities to introduce our lettings service to new landlords.
  • Upsell insurance products to clients.
  • Register new tenants and respond to Rightmove & Zoopla leads.
  • Book and conduct property viewings and valuations.
  • Oversee the on-boarding process for tenants to ensure a seamless experience.
  • Ensure the business adheres to all legal and regulatory requirements.
  • Identify rent reviews and oversee necessary adjustments.
  • Chase late rent payments when the Property Manager is unavailable.
  • Provide assistance with property management and inspections when required.
  • Maintain detailed KPI records.
  • Assist with basic accounting tasks.
  • Attend monthly management meetings and report directly to the Area Director and Managing Director.
  • Arrange your diary to cover staff absence.

SKILLS, EXPERIENCE AND KNOWLEDGE REQUIRED

  • A hands-on team player with a proactive attitude.
  • Experience in a lettings management role or similar.
  • Excellent organisational and multitasking skills.
  • Strong interpersonal and communication skills, especially in client care.
  • A good understanding of compliance and legal obligations within lettings.
  • The ability to work effectively in a smaller, less compartmentalized team environment.

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search.

Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

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